Concession Manager Certification Program
Education is at the core of NAC's mission, and no program more effectively
meets that mission than the Concession Manager Certification Program.
For 20 years this program has offered targeted, concessions-specific training
that provides the tools and skills needed to manage a concessions program
efficiently and profitably.
Over 1,000 graduates from all types of venues and facilities have been
certified through this program, which presents instruction that can be
traced directly to the profit margin. The course is open to both concession
operators and suppliers. Suppliers who have taken the course find it helpful
in determining their customers' concerns and issues.
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"In
the theatre industry our primary purpose is to entertain the customer
with movies and concessions. The CCM program provides you with the
tools and information to "entertain" profitably and manage
your personnel effectively."
-Gina DiSanto,CCM,
King Theatres
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The 4-day course includes 25 hours of instruction in a participative
classroom environment. Each class is different, with students not only
learning from the instructor, but from the experience and knowledge of
the other students in the class. At the end of the course an exam is given.
Those passing the exam may use the designation CCM (Certified Concession
Manager) or, for suppliers, ACE (Allied Concession Executive).
The program outline includes sections on Management, Profit Planning,
Cost Control Systems, Menu Planning, Branding, and more. Click
here for a full outline.
The basis of the course is also part of the curriculum at the
School of Human Sciences, Department of Nutrition and Food Science at
Auburn University in Alabama.
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CONCESSION MANAGER CERTIFICATION
COURSE
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2013 Dates
August 3 - 5
New Orleans, LA
(prior to the start of the NAC Annual Convention)
View this space
for updates on certification schedules. Classes are held only if
minimum class size is met.
CCM courses
can be scheduled in your area of the country! Call NAC at (312)
236-3858 or email Barbara
Aslan to add your name to the list or if you would like to host
a course in your city.
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Registration Fees (cost per person):
$645 - NAC Members
$695 - Employee of NAC member company
$770 - Non Member
$600 - 3 or more NAC members from the same company
$625 - 3 or more employees of an NAC member company
$695 - 3 or more non-members from the same company
To register, go to Online
Registration, or click here for a printable registration form. For
questions, contact Barbara Aslan, NAC Membership Services Manager, at
(312) 236-3858 or email baslan@NAConline.org.
Corporate Programs:
The NAC Concession Manager Certification Program can be customized for
your venue, operation, or business, and can be designed to conform to
your company's own operational policies.
Arrangements can be made to host a corporate program at a time and place
of your company's choosing. Call Dan Borschke, NAC Executive Director,
at (312) 236-3858 or dborschke@NAConline.org for information on holding a corporate Concession Manager
Certification program.
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