Executive Concession Manager Certification Program

The Executive Concession Manager program, available to NAC Concession Manager Certification graduates (CCMs), is a hands-on program for management and executive-level concession professionals.

The 2-day course, which is highly interactive, builds upon the basic CCM course while providing specific tools and concepts that are needed at the executive level. There is no exam for the ECM course. Those completing the course may use the designation ECM (Executive Concession Manager).

"The ECM course thoroughly explained the many aspects of upper-level concessions management in a practical, interactive way."

- Terry Conlon, ECM
University of Illinois

The topics covered in the course include:
I. Request for Proposals - what to incorporate when writing a bid, and the mechanics of bidding and analyzing an RFP. Coursework will include analyzing an actual RFP as well as making a bid.

II. Case Study - a team project that will determine problems within a company and corrective actions to be taken.

III. Finances - how and why financial decisions are made.

IV. Negotiating - professional tips on negotiating

NAC Director of Education Shelley Feldman, a past NAC president with over 40 years of concessions industry experience, is the instructor of the class.

Registration Fees (cost per person):

$475 - NAC Members
$500 - Employee of NAC member company
$550 - Non Member

To register, go to Online Registration, or click here for a printable registration form. For questions, contact Barbara Aslan, NAC Membership Services Manager, at (312) 236-3858 or email baslan@NAConline.org.

Corporate Programs:
The NAC Concession Manager Certification Program can be customized for your venue, operation, or business, and can be designed to conform to your company's own operational policies.

Arrangements can be made to host a corporate program at a time and place of your company's choosing. Call Chuck Winans, NAC Executive Director, at (312) 236-3858 for information on holding a corporate Concession Manager Certification program.

"The ECM program teaches a comprehensive course in the bidding and negotiating of concession contracts, from the seller's perspective. As a buyer, I found it to be an invaluable lesson."

- Maria Angles, ECM
Cinemark Theatres