NAC Annual Convention
June 19-22, 2012
Tampa, FL

Special Registration Offers

Pre-convention Educational Sessions

NAC President's Convention Scholarship Program

NAC Silent Auction

Convention Sponsors

Sponsorship Opportunities

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Educational Sessions

NAC Convention educational programs will offer quality information you can take back to your concessions operation. The cross-pollination of ideas shared among operators of many types of venues, along with their suppliers, can fuel new ideas for your business.

NAC's highly-regarded Concession Manager Certification Program will also be offered prior to the start of the Annual Convention. The certification program is a separate registration and fee from the convention educational sessions.

What's On the Menu?

NAC educational sessions at the 2012 Annual Convention will encompass all aspects of recreation and leisure-time foodservice operations - a full menu, so to speak.

Sessions will include large group presentations with interactive elements, panel discussions by industry leaders, and small group free-form discussions on issues specific to concession operations.

Convention attendees come from all types of operations - small facilities, large in-house operations and major foodservice contractors. In that diversity is a wealth of knowledge that is specific to food and beverage concessions.

Whatever the format, nowhere else can you find the breadth and depth of information that directly relates to food and beverage operations, all in one location. Along with the stellar presenters at the sessions, the sharing of ideas among other operators and suppliers can provide you with ideas on increasing profits and controlling costs.

Information on the educational sessions for the 2012 Convention in Tampa will be forthcoming. For your information, below are listed the sessions held at the 2011 Convention in Anaheim.

2011 Convention Education Sessions

Wednesday, July 13

funtConvention Keynote:
Overcommitted, Overwhelmed and Over It!
Success Skills for the Blisteringly Busy by Juliet Funt
 
Is your to-do list a novel? Is your email inbox jam-packed every morning? Do you find yourself wishing for a fire drill just so you can step away from your desk for 10 minutes?

Don't worry. You are not alone. Life is getting busier and more demanding for everyone these days. In fact, the #1 business lifestyle complaint in the world today is having “too much to do with too little time.” And those time-management books aren't much help because they just give you ways to juggle all the work causing the stress. They don't say much about how to actually reduce the stress itself.

What would you give to feel relaxed and light-hearted as you face the challenge of this taxing atmosphere where the pressure never stops increasing? Get ready to smile, because Juliet Funt is about to take you on a fast-paced, story packed, hilarious ride to right where the answers lie. Enjoy stories of how real people have rediscovered the excitement of tackling the challenges of work and savoring those precious moments with family and friends. Laugh at the absurdities of the business world and how it drives some people bonkers. Learn the simple but powerful strategies that enable you to manage your in-box, juggle a dozen projects, and shift your point of view from panic to acceptance and from acceptance to fulfillment.

If your CFO isn't convinced, remind him that American companies spend $150 billion every year just on stress-related disability. That's not counting the wasted time from tension, the lost productivity from low morale, and the costs of higher employee turnover.

Juliet will help you change the way you think about your goals so you can prioritize the smart way, be more productive, and clarify what's really important. You'll discover...

  • How to Define Real Success in the relentless “Age of Never Enough."
  • Commonsense ways to cope with the pace and quantity of your daily tasks
  • The secret for keeping White Space on your calendar -- it's not a myth!
  • Plus, lots and lots of laughter to lift your mood TODAY!

Juliet Funt blends a quarter century of performing experience with over a decade of building expertise in what makes people tick. Her mission is simple: to help people shift the way they think about daily pressures and responsibilities so they can prioritize their time, reach their goals, and be present and peaceful enough to live life to the fullest.

As the daughter of Allen Funt, creator of the Candid Camera television show, Juliet has spent her life observing the hidden truths beneath our social selves. She won't hide a camera in your office but will bring her family tradition of hilarity and warmth to each and every one of your attendees.

Since launching her entertainment career at the tender age of two with her proud father, Juliet has thrilled audiences on national TV, news, and radio shows. She draws from her experience working as a meeting planner, human resources trainer for the Los Angeles Police Department, and a liaison for a Palestinian/ Israeli peace project. Juliet is a member of the National Speakers Association and has been featured in the Los Angeles Times, the Chicago Tribune, Shape, L.A. Parent, and Professional Speaker Magazine. She's also written a weekly web column and co-authored two books, The Communication Path and The Wellness Path.

Juliet follows her own advice and balances her busy speaking career with a rich, fulfilling home and family life. She helps run a fine art photography business with her talented husband, Lorne, winner of the 2005 International Travel Photographer of the Year Award. Together they co-founded the Young Stars Project, a non-profit organization building holistic learning schools for children in Uganda.

Leveraging Social Media & Social Commerce for your Business
Social media. Social commerce. Everyone is doing it or thinks they should. The social media phenomenon has opened up a whole new way of connecting with customers and social commerce provides a new way to activate them. This panel presentation will discuss strategies and tips for using social media and social commerce to your business' advantage.

Moderator: Anita Watts, President, ReactorNet Technologies
Panelists:
Kari Allen, Vice President of West Coast Sales, Groupon,
Marilyn Hannes, Vice President of Marketing, Sea World,
Tonya Mangels, Director, Programs & Promotions, AMC Theatres


Thursday, July 14

Venue Breakout Sessions
Our highest-rated sessions each year, these are highly interactive sessions where operators at specific types of venues, such as movie theatres or stadiums/arenas/convention centers engage in an exchange of ideas and information. Sessions are moderated by leading industry operators, and interaction is mandatory!.

Using Foodservice Technology to Boost Sales
The customer has entered your venue - how do you convince them to buy in an easy and efficient way? This panel presentation by concession operators and technology suppliers will offer ideas and strategies on maximizing your operation's technology opportunities.

Panelists:
Shawn Medlin, National Sales Manager, Sports & Entertainment, Texas Digital
Kevin Stengel, Vice President of Concessions, UltraStar Cinemas
Brian Whitney, Director, Business Development, Radiant Systems

Friday, July 15

A customized keynote and exclusive behind-the-scenes program developed specifically for the NAC Convention by Disney parks foodservice operations!

This 3-hour program, Be Our Guest: Perfecting the Art of Customer Service, will focus on foodservice operations at the Disney parks in California, presented by foodservice operations personnel.

*You must purchase the full convention registration to participate in this program.